Terms of Use

Defective merchandise will be exchanged for the same or comparable item when the defective item is returned within 14 days of receipt of purchase. 

Due to the nature of our business any item that is not in the original packaging and/or has been used or washed will not be eligible for a refund due to government regulations. To qualify for a return or exchange products must be returned within 14 days of receipt of purchase. Defective merchandise will be exchanged for the same item when the defective item is returned within 15 days of receipt of purchase. An explanation of the defect must be noted prior to authorization being granted. Upon receipt of your order, please verify the color, size and identify any defects prior to washing, we will not accept washed sheets for return or exchange. Each mobile, computer, laptop etc has a different resolution and color profile to display pictures, the delivered product may have different color then the display device and so the delivered product will not be eligible for this reason.

We cannot accept used or custom items for return or exchange. Please do not wash or use the merchandise until you are sure that you are not returning or exchanging it. If a soiled item is returned to us, we will return it to the customer at his or her expense. Non stock items such as silk sheets and  silk robes are subject to a 15% restocking fee. Once we have received your return, inspected it, and approved it for a refund, we will credit the approved amount to the credit card used to make the purchase. Credit for returns will be calculated based upon the purchase price less shipping, minus a 10% restocking fee.